Can’t activate

[graficaeweb]

Hi,
i have just paid the event ticket plus but don’t work.
i have tryed to add a key license but the plug-in tell me that is invalid
i need your support very fast
byee

[Courtney]

Hi there

So sorry for the confusion.  We sent an email containing a link to download Event Tickets Plus and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file.  If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

You’ll need to keep the free Event Tickets plugin active as well. Go to Plugins »  Add New » Upload Plugin. Then activate your plugin.

After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

Also, you’ll need to install an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads.Read more about each option’s features and payment gateways.

You may want to update The Events Calendar as well.

It looks like you tried to activate your license, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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