I see that you were granted an Events Calendar Pro license as you are a non-profit organization. This license allows you to use the plugin and get automatic updates, however we do not provide support for them.
If you would like to receive support for Events Calendar Pro you will need to purchase a license.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
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