Home › Forums › Ticket Products › Event Tickets Plus › Cannot Override single event template…help!!!
- This topic has 5 replies, 2 voices, and was last updated 8 years, 7 months ago by
Yaw.
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August 14, 2017 at 3:51 am #1334828
Yaw
ParticipantGuys I’m trying to override the single theme template by adding some links inside of it. See code attached lines (66, 68). After an update this no longer working..I have uploaded to the correct theme folder as instructed…hope you guys can help me fix this soon.
Here’s a link to a single event page not showing the new links I embedded in there
https://coloradosheriffs.org/class/dare-to-be-great/
Override this template in your own theme by creating a file at [your-theme]/tribe-events/single-event.php
August 14, 2017 at 8:22 am #1334984Victor
MemberHi Yaw!
Thanks for getting in touch.
I’m sorry you are having that issue. Let me help you troubleshoot that.
I could make your template override work in my own local installation, so it seems to be something is not working on your end.
I know you tried the following:
- Deactivated all other plugins? Yes
- Switched to a default theme? Yes
Did you notice any difference when deactivating all other plugins? How about when switching to a default theme? Did you see any changes? What happens if you deactivate all other plugins and switch to a default theme at the same time? do you see any difference?
If you see no difference under those conditions, then we’ll need to make some deeper troubleshooting.
Let me know about it.
Thanks,
VictorAugust 14, 2017 at 5:10 pm #1335223Yaw
ParticipantI’ve tried everything to no avail….this is my wp-admin
information…you’re more than welcome to log in and take a lookAugust 15, 2017 at 8:54 am #1335494Victor
MemberHello Yaw!
Thanks for confirming that testing for conflicts didn’t work here.
Unfortunately, we cannot accept login credentials as we state in our terms.
Could you please verify that the tribe-events folder is in the root of your active theme and inside it the single-event.php template override is in it?
Are you not able to override just the single-event.php template or any other template as well?
Let me know about it.
Thanks,
VictorSeptember 6, 2017 at 9:36 am #1345478Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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