Help Desk

Cannot Import from facebook

  • Topics: 1
    | Permalink

    I used to be able to import events from Facebook and now it is greyed out. Please see screenshot below. I repurchased the plugin this morning. Is there something else I need to do to install the update? It says its activated.

    Posts: 4031 Topics: 6
    | Permalink

    Hi Eric!

    I’m sorry to hear you are experiencing that problem. Let me help you with it.

    I have just checked your Event Aggregator license and seems to be active and working fine.

    Could you please navigate to your wp-admin > Events > Settings > Licenses tab and delete your license key and save? After that, re-enter the license and save again.

    Does it work after that? Please let me know about it.


You must be logged in and hold an active support license to create new topics in the help desk. Please visit our products store to purchase a license.

Subscribe to Updates