Cannot download plugin

[Gary Quinn]

I have purchased tickets plus but when I click download I get the following message:

{“code”:”rest_forbidden”,”message”:”Sorry, you are not allowed to do that.”,”data”:{“status”:403}}

[Geoff B.]

Good evening Gary and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the error message you have experienced.
I would love to help you with this topic.

By the looks of it, this was a temporary glitch in our systems. Our apologies.

Can you confirm that all is now well on your end ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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