Cannot download plugin

[Matthew Leyvas]

I have purchased Events Calendar PRO but when I click download I get the following message:

{“code”:”rest_forbidden”,”message”:”Sorry, you are not allowed to do that.”,”data”:{“status”:403}}

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/cannot-download-plugin/

[Geoff B.]

Good evening Matthew and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the message you have received. Our apologies.
I would love to help you with this topic.

These messages can show up when there is a system glitch.
The good news is that this is usually temporary.

In other words, you should now be able to download your plugins by going to https://theeventscalendar.com/my-account/downloads/

In fact, it looks like you already did.

Can you confirm ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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