Cannot download Eventbrite Tickets

Home Forums Ticket Products Eventbrite Tickets Cannot download Eventbrite Tickets

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1083984
    Shanna
    Participant

    When I go to my Download area and click on Download for Eventbrite Tickets I’m getting a 404 error. Here is the URL it is trying to access:

    https://theeventscalendar.com/pue_login/?redirect_to=%2F%3Fpu_request_plugin%3Dtribe-eventbrite%26version%3D3.9.3%26pu_download_click%3D1

    #1084286
    Josh
    Participant

    Hey Shanna,

    Thanks for reaching out to us!

    Are you trying to download the latest version of the plugin or an older version? It looks like the URL there is linking to 3.9.3, however it doesn’t seem to appear within the available downloads when I’m testing the downloads on the site.

    Thanks!

    #1084485
    Shanna
    Participant

    Yes, the latest version. Simply going to the Downloads are of my account and clicking on the Download link for Eventbrite.

    http://screencast.com/t/DDWwy5j99S

    #1085454
    Josh
    Participant

    This reply is private.

    #1085559
    Shanna
    Participant

    This reply is private.

    #1085931
    Josh
    Participant

    Hey Shanna,

    I apologize for the inconvenience here. I’ve created a new license that should give you full access to the current versions of the Eventbrite Tickets plugin now. Login to your dashboard and you should now have a second license section there with the ability to download the latest version.

    Let me know if this helps.

    Thanks!

    #1092412
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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