Cannot create any ticket with wpml activated

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  • Author
    Posts
  • #957343
    Gabriel
    Participant

    Hi,

    There is a conflict between WPML and the ticket plugin. When WPML is activated, if I create a ticket, I got “Your ticket has been saved.” but nothing appears. When I desactivate WPML, it works fine… but I don’t have WPML. I tried on Divi and with Twenty Fourteen theme as well.

    #957370
    Wayne
    Participant

    Hello Gabriel, I have a similar problem, tickets are not saved to an Event even with or without WPML activated.

    #957574
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    I apologize for the inconveniences you’ve experienced with trying to work with our plugins alongside the WPML plugin. Unfortunately there are several known conflicts with WPML that, at this time, we’re unable to resolve here in support. For a little more detail, check out the knowledgebase article referencing this conflict.

    However, getting our plugin compatible with WPML is a high priority for us this year and it is scheduled to be addressed in an upcoming release. I will be adding this thread to our internal ticket for tracking WPML issues and you’ll be notified as we work to address this issue.

    Additionally, if you would like, you can reach out on our UserVoice page to add your vote to this functionality.

    I apologize again for the inconvenience.

    Wayne, if you’re experiencing additional issues with WPML deactivated, it sounds like you may have another problem not associated with this conflict. Please open a new thread and we can address your request there.

    Thanks!

    #984068
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    #1001969
    Leah
    Member

    Hello,

    We are excited to report that our upcoming release, The Events Calendar 3.12, includes changes that greatly improve the compatibility between The Events Calendar and WPML. We’ve been working hard on this integration for some time and we want to specifically thank all of our users who requested and waited for this feature. We appreciate all of the support and patience!

    Version 3.12 of The Events Calendar will greatly improve compatibility with WPML, but we still have work to do. If you run into any problems integrating the two plugins, please post in our forums so that we can look into the issues. We’ll be on the look out for tweaks and fixes that will improve things further.

    Thank you again to everyone who has been waiting for this! The Events Calendar 3.12 is coming soon- watch your WordPress Updates page!

    Best,
    Leah
    and The Events Calendar team

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