Cannot buy tickets Help Please!

[Holly]

This morning I realized that on my website the buy tickets function has disappeared. I have 14 events and there was the option to buy a ticket and change the amount of tickets to be purchased on each event listed. This has now disappeared therefore leaving me with no way for customers to purchase a ticket so I’m really stuck! Don’t know why or how it has happened so please any help would be much appreciated asap!

[George]

Hey Holly,

Sorry about your troubles here! Let’s get to troubleshooting this promptly.

First on the list of things to investigate is your site itself, obviously, but when I went to the domain name you provided (http://www.xisleparty.com/), I can’t connect to the page at all. (Screenshot → https://cloudup.com/cZh03dbQZ4N)

Next, can you address of the following points in order?

1. What version of WordPress is running on your site?
2. What version of The Events Calendar is running on your site?
3. What version of WooCommerce is running on your site?
4. What version of WooCommerce Tickets is running on your site?

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts