Cannot add ticket information to the event

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  • #964753
    Sravan
    Participant

    I am using the following:

    Woocommerce ==> 2.3.9
    Eventcalendar (not PRO) ==> 3.9.3
    Omega theme (by Oxygenna) ==> 4.2.2

    There are no errors. I do not see ticket information displayed after the data entry.

    -Sravan

    #964834
    Geoff
    Member

    Hello Sravan–welcome to the forums! Thanks for getting in touch and sorry for trouble here with tickets.

    Will you please send me a link to an event that is not displaying the WooCommerce Tickets form? I do see plenty of examples that use the Eventbrite Tickets form, but I’d like to see one one that shows the issue with WooCommerce Tickets so we can look at the same thing.

    My first suggestion (before seeing an example) would be to check the start and end dates for the tickets of your event. Are they currently live, or scheduled to start sale on a future date?

    Let’s start there and see what we find. 🙂

    Cheers!
    Geoff

    #964836
    Geoff
    Member

    Oh, sorry–I think I may have misread your thread. I thought you were referring to the front end of your site, but it sounds like you were talking about the editing screen for events instead–sorry about that!

    Just to make sure: are you not seeing a Tickets meta box (screenshot) anywhere on the event editing screen?

    Thanks!
    Geoff

    #968151
    Geoff
    Member

    Hey Sravan! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have any questions here and we’d be happy to help. 🙂

    Cheers!
    Geoff

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