Hey Matt,
Sorry to hear about these issues!
Unfortunately it doesn’t seem like you have any premium licenses here. This forum is our “Pre-Sales Questions” forum, so we cannot field technical support requests here like troubleshooting your current errors.
If you do have premium licenses, then apologies for the extra step here! Please log into the account that has those licenses and then post this question in the premium support forums where appropriate.
If you do not have a premium license, please post these and other technical support questions in our Free support forums here → http://wordpress.org/plugins/the-events-calendar.
Thanks,
George