Cannot Add multiple ticket types: Adult and Child

[bayfish]

Using Events Tickets Plus and the built in Tribe Commerce. It seems you cannot add multiple ticket types to the order at the same time (to purcahse adult and child tickets).

Any solution to this?

Am I missing a setting?

[bayfish]

Under a deadline…sold your product to a client…need it to work…

[Victor]

Hi Agustin!

Thanks for getting in touch with us!

I’m sorry for a bit of delay in getting back to you. We are dealing with a high volume of threads at the moment and we are slowly getting back to normal response times.

Unfortunately, that is the default behavior when using Tribe Commerce tickets. You can’t purchase two ticket types at the same time, which is also why each ticket has its own “Buy Now” button.

If you want to allow multiple tickets per purchase, you can create WooCommerce tickets and sell tickets using WooCommerce checkout.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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