Cancel order

[Peter]

Hey there,

im sorry to say that events calendar cant fullfill the needs of my customer, so i wish to roll back my license for both the pro versions as the woocommerce addon. There is a 30 day refund policy right?

I will keep my eyes on you in the future, but customization of the participation forms is a must for my client. Will you refund the money to my paypal account?

[George]

Hey Peter!

I’m sorry that things didn’t work out with The Events Calendar and Events Calendar Pro for you 🙁

But yes, absolutely, we can refund your purchase immediately and would be happy to do so. To do this, can you just forward a copy of your order receipt to [email protected]? I highlighted “order receipt” there because what I mean specifically is the actual receipt from http://theeventscalendar.com that was sent to you after purchase; NOT a paypal receipt or similar.

The order receipt should have your Order Number at the top of it – we’ll match this to our records and initiate a refund immediately if, indeed, your purchase was within the last 30 days.

I’ll keep an eye out for your email!

Cheers 🙂
George

[Author]

Posts