Help Desk

Cancel my account

  • Topics: 1
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    I have searched the Forums and the nnly responses I found https://theeventscalendar.com/product/wordpress-event-tickets-plus/to similar questions were marked P”Private.

    I accidentally purchased this widget as an upgrade from a notice on my website which I later discovered I did not needed. I am taking over as webmaster for fedsuganda.org when the previous webmaster was unable to keep it up because of his schedule.

    Please issue me a refund since I can’t use the plugin.

    Thanks so much.

    Best – Kim Hays, fedsuganda.org webmaster

    Posts: 1128
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    Hi Kimberly,

    Thanks for reaching out, I’m happy to help! 🙂

    We actually handle these kinds of personal account inquires via email where we can have more private communication. You can reach out to our email support via this form here, by choosing “trouble accessing my account” from the dropdown.

    Please let me know if I can be of any further assistance with this!

    Best,

    Shelby 🙂

    Posts: 4
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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