Cancel license key not used

[Facund]

Hello,

I just purchased a license of the event ticket plus but unfortunately when I installed it looks like is incompatible with some other plugins I have. I would like to know if is possible to cancel the license.

Best regards,
Facund

[Geoff]

Hi Facund,

Oh no, so sorry to hear that Event Tickets Plus isn’t fully compatible with other components of your site! I totally understand though and am happy to help refund you order.

I’ve gone ahead and issued a refund for your orders and the funds should be back in your account within 5-10 business days.

Thanks so much for giving Event Tickets Plus a try and I hope you’ll keep us in mind for future projects down the road.

Cheers and best of luck with your site!

Geoff

[Facund]

Thank you very much for your help! The projects looks really promising so I will keep in mind when I manage to solve the issue I have now or other projects.

Facund

[Geoff]

You bet, thanks for following up Facund!

I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

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