Calendar won't advance to next month using navigation

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  • Author
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  • #1358706
    Ban
    Participant

    Hey Events Calendar Pro Support Team,

    got the same problem on this new integration : http://bit.ly/2xYcdgZ

    If choosing the next month via the direct date field – the side does display the next month.

    – Your set of eyes could help me finding the cause. Any help?

    🙂

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/calendar-wont-advance-to-next-month-using-bottom-navigation/

    #1359182
    Patricia
    Member

    Hey Ban,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your calendar! Let me help you to solve this!

    I’ve just accessed your page and found a JavaScript error that could be part of the issue you are experiencing: it seems that there is an unclosed string in your code.

    Since I can’t reproduce the issue in my own WordPress install (with all Modern Tribe plugins and Twenty Seventeen theme enabled), I would recommend you to check this code and if it is part of a customization, fix it.

    I hope this helps you to get started!

    Let me know if you have any other questions in the mean time and I’ll be happy to assist!

    Best regards,

    Patricia

    #1359470
    Ban
    Participant

    Hello Patrica,

    thank you or your answer – i wrote the theme auther.

    Meanwhile any tip on how we can close the string – or guidance ?

    Would be great.

    Greetings,

    C

    #1360201
    Patricia
    Member

    Hi Ban!

    I’ve just accessed your calendar and the problem seems to be fixed now: I can navigate to next and previous months. Is it working as expected for you as well?

    The JavaScript error is still there and I just noticed that the closing segment was moved to next line, so to solve this you can simply replace:

    doc.open().write('<body onload="'+
    						'var js = document.createElement(\'script\');'+
    						'js.src = \''+ url +'\';'+
    						'document.body.appendChild(js);">
    ');
    doc.close();

    with:

    doc.open().write('<body onload="'+
    						'var js = document.createElement(\'script\');'+
    						'js.src = \''+ url +'\';'+
    						'document.body.appendChild(js);">');
    doc.close();

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    #1370674
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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