Calendar won't advance to next month using bottom navigation

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  • Author
    Posts
  • #1356677
    Lance
    Participant

    Hello, same issue as here: https://theeventscalendar.com/support/forums/topic/wont-advance-to-next-month/

    Except updating plugins have not solved. I noticed you had a note about resolving the issue a couple updates back, wondering why mine is still acting up? The calendar is here:
    http://carolshirley.ca/events/

    Any help would me greatly appreciated,
    Lance

    #1357188
    Cliff
    Member

    Hi, Lance. This issue has been fixed, but at your site I see an error with the admin-ajax.php file.

    Do you have any custom code that blocks access to this file?

    #1358219
    Lance
    Participant

    To my knowledge, I do not have any custom code that blocks this file.

    #1358224
    Lance
    Participant

    Update: it appears the calendar will advance if Event Tickets plugin is deactivated. But it looks like that is required to run Event Tickets Plus.

    #1358578
    Cliff
    Member

    Lance, I visited your site and it seems to be working fine: https://cl.ly/0b1K1Q060f3h

    Did you have Event Tickets enabled just now? (And, yes, ET is required for ET+ to function.)

    At your site, I no longer see the admin-ajax.php file being blocked, so I’m guessing that fixed it.

    #1358886
    Lance
    Participant

    I have disabled ET for now, as the client is not using that feature. When it’s enabled, the same thing happens—it won’t advance to next month. Appreciate the recording and help!

    #1359333
    Cliff
    Member

    I understand.

    I’ll close this issue for now. If it reappears in the future (when Event Tickets / Plus) are needed again, please open a new thread about this issue.

    I’ve extended your Event Tickets Plus license an additional month for the trouble and to make up for a bit of the lost time (having ET+ deactivated for now).

    Have a great rest of your week.

Viewing 7 posts - 1 through 7 (of 7 total)
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