Hi, James. Thanks for your detailed question. I’m sorry to hear you’re having trouble with a theme conflict, but we do not provide solutions for theme conflicts, per our Scope of Support / Terms.
If you share the link, I might be able to spot a quick fix or point you in the right direction, though.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your own developer, theme author, or reference our documentation and list of known customizers.