Calendar Popout and Venue drop down not working

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  • #57615
    dlehrner
    Participant

    Not sure of a plugin compatibility or theme but it worked the first day and then they stopped. Tried on two different themes on two different sites with the free version. Just installed the pro and having the same problem. All I see in the browser is javascript:void(0).

    Theme(s) installed and conflicting:
    http://themeforest.net/item/striking-premium-corporate-portfolio-wp-theme/128763
    http://themeforest.net/item/3clicks-responsive-multipurpose-wordpress-theme/5092225
    Plugins installed:
    Mailchimp
    JetPack
    Joost WordPress SEO

    Switching to the default theme did result in the functionality returning but not really a great solution.

    #58394
    Rob
    Member

    Hey there dlehrner: how’s life? Thanks for the note and my sincere apologies that we’ve taken longer than normal to get you a reply here. My gut tells me this is related to the JetPack plugin. Have you tested deactivation of that to see if the issue persists? I know we’ve had a few reports of odd inconsistencies there and this could definitely be related. Let me know if so.

    When you say “worked on the first day”….is there anything else that might have changed since that day? Whether it was an update to our plugin, to a different plugin or to your theme? Trying to make sense on our end of what could have changed.

    #58418
    Samuel
    Member

    This reply is private.

    #58429
    dlehrner
    Participant

    It worked on the first day with the 3.0.1. I then upgraded several plugins and the pop up windows stopped working. I deactivated jetpack and upgraded to 3.0.4 and still have the issue. Any other ideas?

    #58430
    Samuel
    Member

    OK, so you mean in the admin screen this issue persists? Can you tell me if there are any errors in your browser console? Alternatively, could I be given temporary access to the admin to investigate? Signing off for the day but I will check in tomorrow on this.

    #58431
    dlehrner
    Participant

    Sam, your first comment was marked private, not sure if I missed anything. If you send me an email address I can definitely give you access to take a look.

    #58433
    Samuel
    Member

    Doh! Sorry about that. Here is the private post I made:

    Hey there dlehrner.

    I see on the live site things seem to be working ok. Do you have a dev enviro I can check out, or could you supply the themes in question so I can debug locally (either as private response here or to pro /a/ tri.be with this thread url including in the email? I am noting a possible issue with strikings caching system and would like to investigate.

    Thanks.
    If you would like to send access info to me through tribe that’s great, the afformentioned tribe email will do, just clarify its for sam and include the link to this forum thread so they can reference. Or if you prefer direct contact I’m sam /a/ faction23.com

    #58523
    Samuel
    Member

    Hey dlehrner! Thanks for the access details. I think I see what is happening. The striker theme, I believe, is applying the library select2 ( a javascript library for pretty selects) globally, and it is conflicting with our script chosen which does the same thing. Is there anyway you could supply the theme to me so i can hack it in my local to confirm this? Once i sort exactly what is going on, the only way to patch will be to notify the theme author that they need to be less aggressive with their application of this javascript, if this is truly the case. But I will assist in that message, as its a popular theme. 😉

    #58600
    Samuel
    Member

    sorry for the trouble dlehrner. Could you please resend the theme to cthulhumythos /a/ gmail.com ? my server did not allow the zip through due to some of the js it found with the mailscanner. thank you.

    #58910
    Rob
    Member

    Hey there again dlehrner. Just wanted to follow-up on our end here to see if you saw Samuel’s last note? If you’d prefer to send the theme to our support inbox, where we can route it appropriately to Sam, that’s pro /a/ tri.be. Send it over with a link to the thread and we’ll take it from there. Thanks!

    #58911
    dlehrner
    Participant

    I have been in contact with Sam via his personal email and delievered the theme to him via dropbox. He said he would respond today hopefully.

    #58973
    Samuel
    Member

    Hey there! Sorry for delay, holiday here in bc today. Thank you for supplying the theme! OK, so, it is as suspected. The theme is unfortunately firing the library select2 in the admin on ALL select elements for events edit pages.

    wp-content\themes\striking\framework\admin\assets\js\theme.js line 69

    api.option.select

    now i see he/they actually opens with var initChosen = function(element){ so by the name chosen i think until recently he/they were using chosen, which is why it didn’t conflict with us (assumption on my part), but since it switched to using select 2 (which it does now), it is causing a javascript error with our library chosen on those same selects.

    The theme author should not be applying a lib to all types of an input in wp admin, this is def an issue thyey might want to address. It would be preferred if they could use and inclusion mechanism, like a unique class, as is common.

    Right now i dont know what to do about this, bar writing some custom script to intercept their global and wipe out the function on our pages. We will be moving to select2 ourselves soon, so that could solve it too, but that will take a bit.

    We should try contacting the theme author on this.

    #980050
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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