Hey Barry!
We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.
If you’re looking for technical support, it would be awesome if you could post your question to our <u>WordPress.org support forum</u>.
Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?
In the meantime, I would suggest making sure you have the latest version of The Events Calendar installed and then run through these steps to test for possible conflicts.
Thanks so much!
Geoff