Calendar not rendering – it is just showing [tribe-events]

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  • #1553286
    Susan Lewenz
    Participant

    Hi,

    We are facing this peculiar issue, calendar is not getting rendered for logged in users – it just displays [tribe-events]. However it does work ok and calendar renders properly when user is not logged in.

    It was all working fine few days back, not sure if there was update released for plugin and which could have caused the issue. (we have set it on auto-update mode). Any help would be appreciated.

    Also attaching the screenshot of how user sees it when logged in.

    Thanks
    Harish

    #1553971
    Victor
    Member

    Hi Harish!

    Thanks for getting in touch with us. Let me help you with this topic.

    I can see you are using [tribe-events], but the shortcode is actually [tribe_events].

    Try changing that and see if it works for you.

    Thanks,
    Victor

    #1554012
    Susan Lewenz
    Participant

    Hi Victor,

    We are using the correct short code – see attached.

    Thanks
    Harish

    #1554014
    Susan Lewenz
    Participant

    attaching the screenshot again..

    #1554095
    Susan Lewenz
    Participant

    My issue is resolved, a plugin was causing the issue

    #1554185
    Victor
    Member

    Hi Susan,

    Glad to know you could find the problem. Thanks for following up to let us know about it.

    I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

    Best,
    Victor

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