Calendar not displaying? *URGENT*

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  • #74003
    fknippenberg
    Participant

    When my calendar load, october is Displayed as it should but there is no option to go to November now – Options are September or December – If you go to December and then back to November the November calendar is blank despite there being a full list of events loaded in for the month. Please advise…

    theurbanartbar.com/events

    #74007
    Barry
    Member

    Hi fknippenberg.

    This issue is bound to be frustrating but should be transitory – it relates to a problem with date handling that is only exposed at certain points. So, hopefully, you will find that tomorrow it all operates as expected once more.

    Added to which, we are close to releasing our next maintenance release and that will incorporate a substantive fix for this issue.

    Thanks for your patience!

    #74017
    friendlywp
    Participant

    Just wanted to same same here – November’s just gone – and my events are defaulting to Calendar view instead of list view which they used to do as well. I’ll hang tight hoping this all just goes away tomorrow and am really looking forward to the next release! Thanks!

    #74024
    Barry
    Member

    Thank you for your understanding and support, friendlywp, and we apologize for the inconvenience this has caused.

    #74054
    fknippenberg
    Participant

    Wait a day and hope it’s gone is a pretty poor response. The calendar is the center of our reservation system and drives our revenue.

    #74117
    Barry
    Member

    Hi fknippenberg,

    We have been looking at solutions that we might be able to offer the community in the meantime, but that isn’t always easy to achieve especially in as short a timespan as we expect this issue to linger for before it vanishes and indeed before our next release, which ought to address it, arrives.

    It’s not that we don’t care by any means and I can assure you considerable efforts are made whenever something like this occurs – ultimately though we have to be practical here and all we can really do at this point is offer as accurate information as we can about the nature and scope of the problem and when we expect it to be fixed.

    #982148
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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