My calendar is not using AJAX?

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  • January 16, 2013 at 7:41 pm #31000
    Alan
    Member

    My website has been configured, but it’s not in Ajax style as is your demo.

    Is there a way to switch it to ajax style and so it looks EXACTLY like the demo on your website, without removing my CSS?

    If someone could instruct me how to do this, I’d appreciate it.

    January 16, 2013 at 7:43 pm #31001
    Alan
    Member

    BTW, the URL is http://lifeintoronto.ca/events/month/

    January 17, 2013 at 12:45 pm #31047
    Barry
    Member

    Hi Alan.

    Can you log in to your site and take a look at Settings > General … if there are trailing slashes for the WordPress Address and Site Address fields, like this:

    http://lifeintoronto.ca/

    Please remove them so that it looks like this instead:

    http://lifeintoronto.ca

    There are lots of resources that are failing to load, not just for our plugin but also for your theme and other plugins and it seems something isn’t configured properly.

    January 17, 2013 at 12:52 pm #31050
    Alan
    Member

    How can solve this problem? I’m not sure what could be configured incorrectly?

    Any way to get some help on this one?

    January 17, 2013 at 2:06 pm #31055
    Barry
    Member

    How can solve this problem? I’m not sure what could be configured incorrectly?

    So to solve this problem we need to run through some troubleshooting steps. Checking the WordPress Address and Site Address fields is part of that process.

    Here’s a bit of code lifted straight from your site:

    <link rel='stylesheet' id='lifestyle-theme-css' href='http://lifeintoronto.ca//themes/lifestyle/style.css?ver=1.9.1' type='text/css' media='all' />

    Note the // double slash after lifeintoronto.ca – and that’s a pattern repeated many times in your website’s HTML source. It’s a problem because it means in many browsers all of those things that should be loading are not, because the URL is wrong.

    It happens that one of those resources is the magic that handles ajax loading (amongst other things), that’s why I wanted you to look at that setting.

    Can you confirm if you checked that out, and if so what you found? If the problem isn’t that setting we’ll move on to other possible causes.

    Thanks!

    January 17, 2013 at 2:07 pm #31056
    Alan
    Member

    There is no backslash on my URL in wordpress general settings.

    January 17, 2013 at 2:18 pm #31058
    Barry
    Member

    OK, let’s try the following (which is our standard troubleshooting process):

    • Ensure all of your Modern Tribe plugins are up-to-date and in-synch (if you are using The Events Calendar 2.0.10 please also ensure that you are using Events Calendar PRO 2.0.10)
    • Deactivate all other plugins
    • Simultaneously, deactivate your theme and switch to a default, unmodified theme such as Twenty Eleven or Twenty Twelve
    • Check to see if the problem persists. If it solves the problem, reactivate everything one-at-a-time until the problem returns (it may not)
    • Take note of the last thing you activated (whether plugin or theme) before the problem returned
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