Calendar issue- feed won't appear

[Nicolas]

Hi,

Having issues with Calendar feed for the website: http://www.gladtidingschurch.com .

There are upcoming events on calendar, but this message displays on home page:
‘Upcoming Events
There are no upcoming events at this time.’

We recently updated all plug-ins for The Event Calendar on WordPress and renewed the license key. On WordPress Dashboard page, under the tab ‘News From Modern Tribe’, it reads: ‘An error has occurred, which probably means the feed is down. Try again later.’ This message has been displayed for several days now. We did not know if this message had anything to do with the ‘no upcoming events’ message on the Glad Tidings homepage that I referred to in the previous paragraph.

Help would be appreciated. Thank you!

[Geoff]

Hi there, Nicolas! Thanks for getting in touch and welcome to the forum!

Sorry this issue is popping up, but let’s see if we can troubleshoot here together. 🙂

First off, will you please run through these troubleshooting steps? I want to make sure there isn’t a conflict right off the bat with your theme or possibly another installed plugin and these steps will help identify that.

Secondly, I notice you have a landing page at /events-2. Is it possible for you to remove that page and any other pages (besides /events) that might have event or events in the URL?

I have another hunch that the feed on the homepage is using a custom loop rather than one of our supported widgets. Let’s give the first steps a try, but if they don’t work out, I’ll want to explore this third idea more, which might be better addressed by the theme author.

Cheers!
Geoff

[Nicolas]

This reply is private.

[Geoff]

Fantastic! Thanks for following up and confirming that all is working–I’m glad this got sorted out. 🙂

I’ll go ahead and close those thread, but please feel free to open a new one if any other questions pop up and we’d be happy to help.

Cheers!
Geoff

[Author]

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