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Hello,
All of a sudden the event calendar has disappeared. It was working fine, and now it is gone. It says the plug in is installed, when I go to edit it says “To begin using Events Calendar PRO, please install the latest version of The Events Calendar.” When I try to reinstall I get “Destination folder already exists. /home/content/54/9668354/html/wp-content/plugins/the-events-calendar/ Plugin install failed.”
What would cause this? How do I get it back/my events back?
Hi sorry for frustration you are having with this.
It looks like the files are corrupted. The events should still be fine in the database.
Are you able to go in through ftp or your cPanel file manager and delete just this directory:
/home/content/54/9668354/html/wp-content/plugins/the-events-calendar/
Once deleted you should be able to reload the Events Calendar again and everything should come back to normal.
Let me know if you have any questions.
Thanks
Thank you, that seemed to work. However, I now have the following error “The following plugins are out of date: Events Calendar PRO 3.7. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?” Not quite sure how to handle that.
Ok glad you took a step in the right direction to fix this.
It looks like you have the latest version of the Events Calender, but Pro is on the last version.
Do you have your license entered for Pro here:
Events > Settings > License Tab
Then you can auto update Pro to 3.8.1.
If not you can always download the latest copy from tri.be in your account.
Then go back to WordPress and deactivate and delete Pro and then upload the new version you downloaded from Tri.be.
Let me know if you have trouble with this.
Thanks
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