Calendar Freezes

[Nina]

Hi,

I saw this on your forum but it got closed before the answer was put up.

“I’m a new customer. Just installed Events Pro. Entered my events. All looks great. However, when I click on a future or past month link, it freezes and I’m unable to do anything. I have to back up to the home page to get access again. I’ve tested this in Firefox, Chrome, IE and Safari. All are doing the same thing.

Any idea as to what’s going on?”

I’m having the same problem.

I have a development site that I’m working on: http://03c.440.myftpupload.com/events/

[Josh]

Hey Nina,

Thanks for reaching out to us!

I took a look at your site and noticed the issue you’re describing. In this case, it appears that the most likely culprit is a javascript conflict. We use AJAX to load the events when navigating between months. Currently on your site there appears to be several javascript issues (https://cloudup.com/cXi48UDjicY) that could be hindering this action from occurring.

Have you tried switching to a default WordPress theme to see if the issues persist? If not, you’ll need to resolve the other javascript conflicts on the page before the calendar will function as expected.

Let me know if this helps.

Thanks!

[Nina]

Yes, I tried to switch themes and experienced the same hang-up.

[Josh]

Hey Nina,

I took another look at the conflicts on your site and it looks like there are some other conflicts that are also being generated by plugins. In addition to some caused by the theme, there is one caused by the “find-your-reps” plugin. Once those are deactivated, you can use the “Developer Tools” within your chosen browser to see these conflicts to see if any others persist.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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