Buy ticket not showing

[claudiopomo]

I’ve installed “The Events Calendar” and “The Events Calendar: Eventbrite Tickets”. I’ve create an event but I can’t see box for buying tickets!

[Kelly]

Hi, claudiopomo. Great question!

Have you had a chance to check out the Eventbrite Tickets New User Primer?

https://theeventscalendar.com/support/documentation/eventbrite-tickets-new-user-primer/

That takes you through the process step by step.

[claudiopomo]

Hi Kelly, I’ve just followed this istructions, but as you can see there: http://presaperilcubo.it/blog/?p=33 the ticket box isn’t showing! I can’t understand where is the problem

[Kelly]

Hi, claudiopomo. That does sound really frustrating.

Would you mind sending me a screenshot of the Eventbrite section of your event setup page, as well as a link to the Event on Eventbrite?

[claudiopomo]

This is the link of my event https://www.eventbrite.it/event/9221350307
And this is screenshots
http://presaperilcubo.it/primo.png
http://presaperilcubo.it/secondo.png
http://presaperilcubo.it/terzo.png

[Kelly]

Hi, claudiopomo. Thanks for the screenshots. I should have been more clear. I was actually hoping to see the screenshots of the backend Events Calendar event setup page.

Did you try to set up the event by doing an import of the existing Eventbrite event or by creating it from the Events Calendar page?

[justin]

I am having the same issue. Buy tickets was working fine until I updated the plugin today. I have confirmed that display buy tickets is selected on all the events in the admin. This is a huge problem as we are unable to sell tickets to these events that are taking place in 2 days.
example:
http://5linxnational.com/event/5linx-regional-event-arizona/

[claudiopomo]

This is the correct screenshots:
http://presaperilcubo.it/this1.png
http://presaperilcubo.it/this2.png
http://presaperilcubo.it/this3.png

This event is created into wordpress with your plug-in

[Kelly]

Hi, claudiopomo. Thanks for the screenshots.

It looks like you don’t have any tickets available in the inventory. If you increase the number of tickets available, does that make the ticket box appear?

[claudiopomo]

I can’t set it! When I create event on eventbrite or into plug-in I set max quantity to 100 but in my setting options, into event plugin, I see always 0. My account is on eventbrite.it domain, may be this cause of my troubles?

[Natalia Neira]

Hi,
I think I am having the same problem. I use to have the ticket box, but I recently updated to the 3.2. versions of the calendar, eventbrite and calendar pro and the ticket box disappeared. Our account with eventbrite is with the .com

[Kelly]

Hi, nicolapenacultural. I’m sorry to hear you’re having issues. Please start a new thread so that we can better assist you. Thanks! 🙂

[Kelly]

Hi, Claudio. 2 things: First, please try adding this snippet to your theme’s functions.php file:
http://pastebin.com/zJaRvaat

In case you’re unfamiliar, we recommend using a child theme so that modifications aren’t overwritten if you update your theme. You can find out more about Child Themes here: http://codex.wordpress.org/Child_Themes#Using_functions.php

Second, does it make a difference if you modify the number of tickets available on the Eventbrite.it site?

[claudiopomo]

unfortunately still no improvement! 100 tickets are available on the site but in the backend of the plugin are not detected

[claudiopomo]

I’ve downgrade to 3.1 and now I see 100 tickets available in backend, but on my site I can’t see ticket box

[Author]

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