Buy Now button disappears if regular price field is blank in WooCommerce product

Home Forums Ticket Products Event Tickets Plus Buy Now button disappears if regular price field is blank in WooCommerce product

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  • #1446211
    Matt
    Participant

    I am using event ticket plus with WooCommerce. When the price field is left blank on the product the Buy Now button does not appear on the event listing page.

    I need to leave the pricing field blank (not even ‘0’) because I am using a currency plugin which allows me to set the price of the product in currencies different to the WooCommerce base currency for events in different countries.

    I have tried disabling the currency plugin to ensure it is not something that is doing directly and the problem still remains.

    Essentially, if I put zero or another number in the regular price field on the ticket product in WooCommerce the button displays. If I leave the regular pricing field blank it does not.

    Please can you advise whether this is something you can fix or at least point me to where a check is being made on the regular price field which might cause this.

    #1446495
    Matt
    Participant

    I have found that if I save the WooCommerce product and then open ticket under the Event and save again without doing anything to it the button reappears on the front end.

    #1448092

    Hi Matt,

    Thanks so much for reaching out again!

    It sounds like you were able to figure out a solution to your issue.  Did you have any further questions that I can assist you with?

    Let me know!

     

    Thanks,

    Jaime

    #1468266
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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