"Buy Event Aggregator" even with license key

[Luis]

At the begining of the year I purchased the FaceBook Script. Once your event Aggregator was launch my license moved over from the Facebook to the Aggregator, however the script will not allow me to import any new events and all the pages that I was using for events are coming back with errors. I even extended the license key to 2018 and the script is still telling me to buy a new one.

[Geoff]

Hi Luis,

Sorry for the trouble here!

Will you please take a screenshot of your Events > Settings > Licenses screen and share it with me as a private reply? I want to check to see how your licenses are entered.

Also, would you be willing to send me links to the pages where you are seeing errors? I tried clicking around your site a bit but was unable to see any of them, so maybe you can point me to where I should be looking.

Thanks so much!

Geoff

 

[Luis]

This reply is private.

[Geoff]

Hi Luis,

Glad to hear the issue has been resolved!

I hate to be a stickler on this, but will you please open a new thread for the additional issue you raised? It’s tough to manage multiple conversations in a single thread and opening a new thread will ensure that we are able to focus in on your issue and keep this thread focused for others who might visit it as well.

In the meantime, I would suggest three visiting the Events > Help screen and taking a screenshot of the Event Aggregator system status information at the bottom of the screen that you can share in the new thread you open, in addition to the system information you shared with me here. Also, please include the link or file you are using to import events when you see the error message and that will give us something to look into.

Thanks so much!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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