Buttons to change months do not work

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #253482
    nylenaumann
    Participant

    The buttons underneath the fullwidth calendar do not work. For ex. when on the month of June, the <<May button does not work as well as the July>> button. What can be done about this?
    Thanks in advance!

    #253530
    Casey
    Participant

    nylenaumann,
    Thanks for getting in touch! Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further.

    Thanks! πŸ™‚

    -Casey-

    #253561
    nylenaumann
    Participant

    I would like to know before I do that, will it cause any problems with my pages?

    #255062
    Casey
    Participant

    nylenaumann,
    It’s always possible that making any changes to your site can cause problems. That’s why we always recommend that users perform periodic backups of their data and files, and do all testing in a DEV or staging environment, so their live sites aren’t impacted.

    With that being said, temporarily switching to the default theme to see if the problem persists shouldn’t have any adverse effects for your data. You can always switch back once you’re testing is complete.

    Take a look at our guide on testing for conflicts, which should guide you through the process a bit more. Thanks! πŸ™‚

    -Casey-

    #466389
    Casey
    Participant

    I just wanted to follow up and see if you’re all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! πŸ™‚

    -Casey-

    #472418
    nylenaumann
    Participant

    I changed the theme to my site and tried to change the date using the the month buttons at the bottom. The problem is it still won’t work! What can I do to fix this?

    #473187
    Casey
    Participant

    Could you share the URL to your calendar with me, so I can investigate further? The link you provided (http://engage.altegrahealth.wpengine.com/events/) doesn’t seem to be working. Thanks! πŸ™‚

    -Casey-

    #473240
    nylenaumann
    Participant

    Sorry we just recently changed the url to the site!
    site: http://engage.altegrahealth.com/events/
    Thanks

    #473287
    Casey
    Participant

    Thanks! I’m seeing the following javascript error when viewing your site: http://grab.by/yLlo Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover.

    Thanks! πŸ™‚

    -Casey-

    #473369
    nylenaumann
    Participant

    I just checked the plugins, deactivating all of them ,except The Events Calendar of course, but none of them affect the calendar.
    Thanks

    #473437
    Casey
    Participant

    Can you deactivate all plugins and revert to the 2013 theme, and then let me investigate further with the site in this Default state? Thanks! πŸ™‚

    -Casey-

    #473489
    nylenaumann
    Participant

    OK I deactivated the extra plugins and changed the theme but the theme I have is not twenty thirteen (2013) but twenty fourteen (2014).

    #473836
    Casey
    Participant

    I’m still seeing lots of Javscript and CSS coming from third-party plugins in the page source (contact form 7, revslider, TablePress, etc). Could you deactivate all plugins except for the Modern Tribe plugins, so we can verify that there are definitely not any conflicts? Thanks!

    #474010
    nylenaumann
    Participant

    I need to talk to my boss about this. I will most likely do this tomorrow though.
    Thanks

    #474216
    nylenaumann
    Participant

    I deactivated the plugins and found that Advanced Excerpt (http://wordpress.org/plugins/advanced-excerpt/) was the plugin that was affecting the calendar. How can we have both plugins going at the same time?

Viewing 15 posts - 1 through 15 (of 18 total)
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