Bug:Order with 2 events, one attendee per event. No second attendee in the email

[Aikaterini Apostolidi]

Hello everyone,

we have bought your plugin in order to be able to sell event tickets and track participant information.

Here is our case:

Place an order with one ticket for one event, enter attendee information (say attendee 1).
Update the order by adding a ticket for another event and enter attendee information (attendee 2).
In the email sent with the tickets, the information of the attendees of the second event does not appear.

Our setup:
Wordpress 4.7.2, WooCommerce 2.6.14, Event Tickets Plus 4.4.2, Event Tickets 4.4.3, The Events Calendar 4.4.3

I did a little bit of debugging and I found out that:
at /event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php line 641 you call the action there with one wrong parameter.
The
do_action( 'event_tickets_woocommerce_ticket_created', $attendee_id, $order_id, $product_id, $order_attendee_id );
should be rather called as
do_action( 'event_tickets_woocommerce_ticket_created', $attendee_id, $order_id, $product_id, $i );

I changed it, tested it and it works fine for us.

So, if you think this change is correct, it would be great if you update it for your next release.

[Aikaterini Apostolidi]

By the way, I would appreciate a reply so as to know how we are going to deal with this issue for our app.

[Andras]

Hello Aikaterini,

Hey, thanks for using our plugins and kudos for discovering that issue and finding a fix.

I will share this with the developers so they can check and test and will let you know soon, hang in there.

Thanks again!

Cheers,
Andras

[Andras]

We discovered a similar issue before, for which a fix was released in version 4.4.4 yesterday.

Please update the plugins and check if the issue is solved with that.

Thanks,

Andras

[Aikaterini Apostolidi]

Hello Andras,

yes, we tested it and the bug is fixed in the new versions. Thanks!

[Andras]

Excellent, super stoked to hear that!

Since this topic resolved I am going to close it, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

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