Bug persists: Organizer values erased when form is initially rejected

[Sean]

Hi. This is regarding this topic/issue.

Unfortunately, this issue has not been resolved (it was supposedly fixed in version 4.1.4). I just tested on a local install with default theme, only TEC plugins activated, and no customizations. If Organizer fields are filled out, the values of the first/primary Organizer are still erased when an error is returned (the form is initially rejected). If multiple Organizers are submitted, only the values for the second Organizer has its values persist. For example, if three Organizers are entered, only the second Organizer’s values persist when the form is rejected. The first and third Organizer’s fields that were submitted are erased and must be re-entered.

Please advise when we can expect all Organizer fields to be fixed so their values are “sticky” and persist if the form is initially rejected/returns an error upon submission. Thanks.

[Barry]

Hi Karly,

You’re right and I can only apologize.

We did indeed work on this and of course tested it prior to release – unfortunately, a subsequent development seems to have undone that work and we didn’t catch that before release.

I’ll log this regression now as a high priority.

[Sean]

Thanks Barry. Hope it can make it into the next maintenance release.

[Barry]

Hi Karly,

We’ll certainly do our best however it is (unfortunately) unlikely that we can include it in the very next maintenance release – which is in its final stages of preparation – simply because discovery of this regression was just a day or so too late.

That said, it is a high priority ticket so we ought to see it arrive shortly thereafter.

I do realize that may be frustrating, but I also wanted to make sure you had as accurate a sense of when the fix will land as we can provide.

[Sean]

Thanks Barry. Completely understand if the deadline to be included in the next released was missed. Looking forward to this being resolved in the next one. Appreciate you sharing the timeline as it does help to have an idea of when the fix should be available.

Have a great weekend,
Karly

[Barry]

Thanks for your patience and understanding, Karly 🙂

I’ll leave the status of this forum topic as pending fix for the time being and as soon as we’ve got a substantive update to share we’ll be sure to post a note in here.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Geoff]

Hey Karly,

We wanted to follow-up to let you know that we were able to patch this up in The Events Calendar and Community Events 4.2.2, which are both now available to download and install if you haven’t done so already.

Please do be sure to check out our release notes for a full overview of what’s new in the release and feel free to let us know if you run into this or any other issues after the update.

Thanks so much for your patience while we worked on this!

Cheers,
Geoff

[Author]

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