Broke website while attempting to hide recurring instances in admin – Help!

[richmondwomenscentre]

I was trying to follow the instructions to hide recurring event instances in admin (https://theeventscalendar.com/knowledgebase/hide-recurring-event-instances-in-admin/) by adding the provided code to the functions.php file.

I think I might have broken the website – I can’t even get to the WordPress dashboard and the site is giving an HTTP 500 error. Can anyone help?

I’m unable to provide my system information unfortunately 🙁

[Caroline]

Hi there,

Thanks for getting in touch, and I’m so sorry to hear that things are acting up for you here! We’d be more than happy to assist with getting things sorted and getting your site back up and running ASAP.

Since your 500 error woes began with the latest changes to your functions.php file, let’s start by looking there. These types of errors can often occur when a PHP error is introduced during editing, and it’s often something as simple as a typo or mistakenly-duplicated text. I’d open your functions.php file and check for the following common errors:

• Ensure that the text <?php is the first line of the document and is only used once
• In the same vein, ensure that ?> is the last line of the document and no code is placed after it
• Compare the snippet from your functions.php file to the one from the site and ensure that no semicolons or other characters were accidentally omitted

Let me know once you’ve verified these three points, and we’ll see where we can go from there! 🙂 Thank you!

[richmondwomenscentre]

Hi Caroline,

Thanks for your help! I had to get some assistance with my webhost in fixing getting the website back online. I’ll skip trying to edit the functions.php file or else I might break it again!

Please go ahead and close this ticket.

Cheers,
Clare

[Caroline]

Hi Clare,

No problem–I’ll go ahead and close out this thread for you! Best of luck in working with your host to get things back on track! Please don’t hesitate to reach out with a new thread if there’s anything else that we can assist with. Thanks again for taking the time to get in touch! 🙂

[Author]

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