Bring back the PDF tickets

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  • #54224
    buooy
    Participant

    Hi,

    At the moment, we realise that wooticket is currently not using pdf tickets but issuing html emails.

    This means that if our customers pay by PayPal, they will receive 3 emails: one from PayPal, one from confirmation email and one for the ticket.

    This tends to spam our customers with emails and we would rather have the pdf ticket attached OR have the confirmation email and the ticket email combined in one.

    Does anyone have a quick fix for this?

    #54364
    Jonah
    Participant

    Hi buooy,

    I’m moving this to the WooTickets forum where someone else will be able to help you.

    Regards,
    Jonah

    #54374
    Barry
    Member

    Hi buooy,

    While I don’t have a quick fix the current approach reflects a great deal of feedback from the first iterations of WooTickets. We’re always open to feedback and I’d encourage you to log this (and make your case, as it were) over at UserVoice:

    https://tribe.uservoice.com/forums/195723-feature-ideas

    We can then review it and other users can also indicate if they support this or otherwise add feedback about the idea.

    The latter of the options you discussed – combining the confirmation email and tickets – is probably the most readily achievable: reinstating PDF tickets would be far more involved.

    I’m sorry I can’t offer up an instant fix here – but do know that either approach is definitely possible and, again, we look forward to receiving your feedback over on UserVoice.

    Thanks!

Viewing 3 posts - 1 through 3 (of 3 total)
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