Bought wrong license key.

[Kristian]

Hi there,

I’ve gotten confused with a product and thought the calendar was an ‘add on’ to the event ticket plus.
My main goal of my purchase was to have the plugin that allowed me to sell tickets through an e-commerce source.

Am I able to get this changed round please? My client does want a calendar eventually, i just bought in the wrong order suitable for the production of the website.

Thanks
Kristian

[Geoff B.]

Good afternoon Kristian and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the confusion.
I would love to help you with this topic.

I went ahead and deleted your the Events Calendar Pro license and replaced it with an Event Tickets Plus license.

Have a great day!

Geoff B.

[Kristian]

Hi Geoff, it must of literally been when you changed things round i went and bought the Event Tickets Pro. Now i have two rather than one of each.

Im sorry about the mess around! Am i able to get one of my Event Tickets Pro to become a calendar.

Thank you.
Kristian

[Geoff B.]

Good evening Kristian,

No worries, I went ahead and fixed that as well.

Is there anything else I can help you with today ?

Best regards,

Geoff B.

[Kristian]

This issue is fixed. Thanks Geoff! 🙂

[Geoff B.]

Good morning Kristian,

I am super stoked that we are all set.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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