Hey Danny,
Thank you for reaching out to us!
I believe that you can achieve what you want by creating manual orders. If you are using Woocommerce, please follow these steps to create a manual order for your tickets:
- Head over to WooCommerce > Orders > Add Order
- Change the “Order status” to “Pending Payment” and select a customer
- Click on “Add items(s)” in the section below the order details
- Click the “Add product(s)” button that displays
- Search for the ticket you want to add to the order, then click the “Add” button
- Click the “Recalculate” button at the bottom of the order
- At the top of the order screen, in Order Actions, choose the “Email invoice/order details to customer” option
- Click the “Create” button
That will generate the order and send an email containing the ticket.
I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Cheers,
Patricia