Booking

[samdon]

Good Morning,
I bought Event Calender pro and ticket plus today.
We offer free events. For this I have created for the test once rsvp and ticket.
Since the events occur repeatedly but now I have the problem that the tickets are booked only at the first event?
How can I fix this.
The link to my page http://blog.dielehrerberater.de/event/erste-hilfe-kurs/alle/

Best regards

Philipp

[Jaime Marchwinski]

Hi Philipp,

Welcome and thanks so much for reaching out!

Unfortunately, recurring events still don’t support tickets. You can technically add tickets to a series, but it will be the same ticket on every occurrence in the series (i.e. you won’t be able to distinguish which occurrence the user intended to purchase the ticket for). Sorry for the bad news here!

One way around this would be to create a series of recurring events and then to break each event from the series, and add a ticket for that event.  You would essentially be using the recurring event feature to populate your calendar, and then create separate tickets for all events.  I know that this is not an ideal solution, but it is a workable one for now.

In addition, we’d love for you to vote on this idea in our feature request, as we do take customer feedback into consideration when implementing new features:

https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets

Let me know how it goes and if you have any other questions in the meantime!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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