Billing Cycle, Renewal & More

[Daniel Messina]

I need to do the following three things and need to know how to go about them with your billing department.

• Events Calendar PRO – We need to renew our multisite installation. This is already on a July 1 to June 30 billing so that part is good to go. We just need to pay for the renewal.
• Events Aggregator – It expires in about 10 hrs and I need to not only renew it but change its billing cycle to what we have for Events Calendar PRO which is July 1 to June 30th.
• Eventbrite Tickets, Community Tickets, Community Events, Filter Bar and Events Tickets Plus – This suite was purchased separate from the Event Calendar PRO and Aggregator and so has a different cycle. Currently these plugins expire on April 4, 2018 but I need to pay the difference to get the expiration pushed to July 1 so the billing cycle is the same as the others July 1 to June 30.

If you could work with me on the total amount and how I go about paying for it, I would appreciate it.

[Daniel Messina]

UPDATE: I went ahead and renewed The Event Calendar PRO and the Events Aggregator though I still need to get aggregator on the same billing schedule (July 1 to June 30) as the Events Calendar PRO. Look forward to how we can adjust the billing cycle for the remaining suite. Thank you.

[Andras]

Hello Daniel,

Thanks for reaching out with your question!

I will see with billing what can be done and will get back to you soon. Thanks for your patience!

Cheers,
Andras

[Andras]

Hi,

I got the green light and streamlined your licenses. Now all of them are valid until 1st July 2018. Enjoy! 🙂

Let me know if there is anything else I can help you with.

Cheers,
Andras

[Daniel Messina]

Thanks Andras. Looks great. Much appreciated.

[Andras]

Glad I could help!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

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