Help Desk

"Bad License" error when attempting to connect to Facebook API

  • Posts: 5 Topics: 6
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    Any news on this???

    Posts: 2500
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    Hi there,

    Thanks for emailing support and sorry you are having issues with the license. I do see you bought a new license and I see one recently expired. Can you go into My Account > License Keys and see if your domain is connected to the old license? If so, click “Disconnect Now” and it should automatically connect to the new license. Let me know how that goes.

    Thanks,
    Brendan

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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