Avada update 4.0.3 and The Event Calendar Updates 4.0.2 (Calendar and Tickets)

[James]

Hi Guys,

I realise you guys are probably busy at the moment but I’m pulling my hair out about this latest set of updates and trying to fix errors with design.

So far I have noticed that on the single event page, the booking form is all out of whack now, things seem to be bunching up towards the left hand side. Plus there is now borders around each individual segment, e.g quantity, ticket name and description. I’ve attached a screen grab to show the fault or you can See it live.

I’ve taken out any custom CSS or snippets to see if it makes any difference, it doesn’t, so I have put the custom code back.

The second thing is Translations.

Just recently I got help from Geoff B. at Tribe (Post can be seen Here). The translations were working perfectly before these latest updates. I repeated my steps to make the changes happen again after the update but it stays at the default no matter what I do.

Any assistance would be appreciated. 😉

Thanks

James

[Josh]

Hey James,

Thanks for reaching out to us!

Did the issues with styling occur after updating the Avada theme? Are you able to temporarily rollback to the previous version of the theme to see if this addresses those styles?

Updating the translation files this way can also be overwritten when updating plugins. Can you verify that you’ve updated the new translation files via Poedit and have uploaded the updated files to the language folder in the plugin on your site, ensuring that the language files is in the language folder of the appropriate event calendar plugin?

Thanks!

[James]

Hi Josh,

Thanks for getting back to me.

With regards to the styling, I managed to remove the border via CSS

.tribe-events-tickets tr .tribe-ticket, .tribe-events-tickets tr .tickets_name, .tribe-events-tickets tr .tickets_description {
display: table-cell;
padding: 10px;
width: 33%;
border: 0px solid;
}

But the “segments” still seem like they are acting up. I’ve narrowed it down to being the “price” alignment. It seems as though it is stuck in the center as absolute and I can’t find where this is controlled.

The workaround I’m using until I sort this out is shortening the event name and then things do line up.

I did roll back using a backup and everything was fine. Because Avada theme came out at the same time as the Event Calendar I’m not sure which plugin or theme is causing the problem although I did roll back to previous event calendar plugins and once they were reverted things worked.

I’ll workout the translations another time.

Cheers

James

[James]

Josh,

A thought just occurred to me, is there a way to have the price align to the far right? eg. So you would have ticket name, ticket description and then price.

Cheers

James

[Josh]

Hey James,

Thanks for reaching out to us!

I took a closer look at the site and see that the title field has a “nowrap” declaration for the title of the ticket which doesn’t appear when I test on my local install.

Check the “tribe-events” folder within your theme and see if there is a tickets.php file within a tickets folder. If so, find the “ticket_name” section within the table and see if there is a nowrap declaration there and remove it.

Let me know if this helps.

Thanks!

[James]

Hi Josh,

Thanks for getting back to me.

Thanks for pointing out my goof! Yes I have an older version of the tickets.php overriding in the child theme.

When I changed the tickets.php for the newer version (I adjusted a couple bits of the “wording” for the front end) I notice on the front end that there is some additional information, which I don’t want showing, as it doesn’t really apply to the way I have my bookings.

So I would like to know how to remove the following

<div class=”tribe-link-tickets-message”> I’ve attached a screen grab from my test site.

Thanks

James

[Josh]

Hey James,

You can remove that section by finding the “orders-link.php” file within the core Event Tickets plugin and also copying it to your theme. You can then delete the last part of that file which is the output of that div and message.

Let me know if this helps.

Thanks!

[James]

Hi Josh,

My apologies for my delay in getting back to you, after the Woocommerce update I had a few more pressing issues to fix.

Anyhow, seems because some of my template overrides were out of date, they were causing most of the issues I was experiencing. Now that I have updated them most are working well now.

Thanks for your assistance and please go ahead and close this thread.

Cheers

James

[Josh]

Hey James,

No problem! I’m glad you were able to get everything sorted out here.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Author]

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