Autoresponders

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  • #1183725
    Rob
    Guest

    I want to be able to add a new participant to a specific autoresponder list in my mailchimp/getresponse/aweber list. There were a few questions in the forum about it, but not a real solid answer.

    When a ticket is purchased, how can I get the details of the client in a autoresponder ?
    – Is it possible ?
    – Do I need to do that through a woocommerce addon ?

    #1183958
    Geoff
    Member

    Hi Rob,

    Thanks for getting in touch and for checking out our plugins!

    The best way to get attendees who register for your events into an email marketing tool (i.e. MailChimp) is to use the export option in Event Tickets Plus. It allows you to download a CSV file of all registered attendees, which can then be used to upload to a subscriber list in the email service of your choice.

    Here is  more detailed guide for how exporting attendees works within Event Tickets Plus:

    https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#exporting-attendees

    And, yes, Event Tickets Plus does require that you use an ecommerce plugin in order to receive payments for the tickets being sold through the plugin. WooCommerce is probably the most common one we see folks use with Event Tickets Plus, but it is also compatible with Easy Digital Downloads, WP-Ecommerce, and Shopp.

    As far as automating the process of sharing your attendee information with your email subscriber lists, I am unaware of any plugin or extension that would make that happen. However, if you are using WooCommerce as the ecommerce plugin, then you could use something like WooCommerce for Mailchimp, which is a plugin designed to add customers to a MailChimp subscriber list automatically.

    Does this help answer your questions? Please let me know. 🙂

    Cheers!
    Geoff

    #1194494
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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