Automation for email and SMS reminders

[Ruth]

Hi team,

I’m still looking into downloading your suite of events plugins – I organise conferences and camps, so I deal with a relatively high volume of registrations.

I’m wondering if you are able to automate invoices to be emailed if they haven’t paid on the spot? Is it possible to send automated email reminders for the event or for them to make payment?

I’m really liking the look of the front-end features but I can’t seem to find much info for the back-end in general, which is generally where we get caught up in admin.

[Courtney]

Hey Ruth

We do not have that functionality out of the box. However, if you use WooCommerce ( Event Tickets Plus requires that you use it or Easy Digital Downloads for the payment gateways), you might be able to still achieve this.

I found https://docs.woocommerce.com/document/woocommerce-zapier/. Zapier is a 3rd party that helps connect all sorts of things that otherwise wouldn’t have that ability. It does have a setting for pending orders. https://theeventscalendar.com/automating-event-promotion-zapier/ can give you an overview.

Do let us know if you use these to achieve your goals.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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