Automatically delete old tickets from the woocommerce shop

[muddyfingers]

Hi
Tickets are automatically being added to my woocommerce shop, but once the event is over they stay listed as products. Is there a way to delete them automatically?

Thanks

[Victor]

Hi Jane!

Thanks for getting in touch with us!

Unfortunately, there is no built-in functionality to delete the tickets/products. However, when you create a new ticket for an event, the WooCommerce product created should have its “Catalog visibility” set to hidden. This will cause the product to not show up in your shop pages.

Please try navigating to one of your tickets products and verify this setting is the desired one, and that upon ticket creation the visibility is set to hidden as I mentioned.

Let me know about it.

Thanks,
Victor

[muddyfingers]

Hi Victor – thanks for replying

Yes, it is set to hidden, but I want it to show so I changed it.

Is there a possibility that this might be added in the future?

[Victor]

Hi,

Thanks for following up with this.

I don’t think deleting the product is recommended as all your ticket orders are linked to the products. If you were to go this way, I’d suggest you make some tests around this functionality and make sure you don’t get any unexpected results on the WooCommerce side of things.

The other option would be to change the product catalog visibility instead. If you wanted to automate this process when ticket sales end, you will need to come up with some custom coding for that.

I’ve just checked and could not find any similar request for this in our user voice > https://tribe.uservoice.com/forums/195723-feature-ideas but you can always post a new feature idea so other users wanting the same can vote for it.

Let me know if you need help elaborating this idea further.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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