Automatic email response after Event Sign Up or RSVP

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  • This topic has 3 replies, 2 voices, and was last updated 8 years ago by sebastianschick.
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  • Author
    Posts
  • #1481008
    sebastianschick
    Participant

    How do I change the email content of the email after someone RSVP for my event and how do I do this after someone bought a Ticket for one of my Events?

    #1481464
    Patricia
    Member

    Hey Sebastian,

    Thank you for reaching out to us!

    The Tickets Email template is the same for both RSVPs and Tickets purchased via your e-commerce. You can customize it with a template override or by using the filters we have available. The original template for the email is on:

    event-tickets/src/views/tickets/email.php

    This file is included by the generate_tickets_email_content method on event-tickets/src/Tribe/Tickets.php

    You can override this template in your own theme by creating a file at [your-theme]/tribe-events/tickets/email.php

    You can use our Themer’s guide for more info > https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    #1499609
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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