Autocomplete ticket orders not working

[Sheila]

Hello, I have the “Try to set the status of new ticket orders to “complete” automatically” enabled but none of the events will automatically go to complete once payment is paid and we have to manually click on the complete box to send the tickets.

I really need this to be automatic since clients will not have access to the back-end to mark each and every transaction once payment is paid to release the tickets.

Any help you can provide or direction for me to take would be greatly appreciated!!

[Geoff B.]

Good evening Sheila and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets not being sent automatically.
I would love to help you with this topic.

The simplest way to solve this is to follow the instructions found here: https://docs.woocommerce.com/document/automatically-complete-orders/

Let me know how that goes.

Best regards,
Geoff B.

[Sheila]

Thank you so much! That solved my issue!

[Geoff B.]

Good afternoon Sheila,

I am super stoked that this worked for you.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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