Auto send tickets

[Carly]

Hello is it possible to send tickets once paypal payment has been made? rather then manually going in to complete the order…

thanks

[Geoff B.]

Good evening Carly and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

That is a great question. What needs to be accomplished for that to happen is to automatically set the order status to “Complete” once the Paypal payment has been made.

Some of our users have had success accomplishing that by either:

1. Using the checkbox intended for that in Events -> Settings -> Tickets under WooCommerce support
2. Using a snippet: https://docs.woothemes.com/document/automatically-complete-orders/
3. Using a third-party plugin that sets the order status to Complete automatically

Let me know if that helps.

Have a great day!

Geoff B.

[Carly]

This reply is private.

[Geoff B.]

Hello Carly,

Yes absolutely, by default tickets are considered virtual products.

You don’t have to do anything special, this is the default setting. And yes, the tickets are still emailed.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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