Auto completing tickets

[adambowie]

Hey guys – We modified an old site in the past to autocomplete the tickets, so they are processed immediately when someone makes a purchase.

Barry had told us how, but when I find that old support ticket, the link he gave me no longer works.

Can someone tell me how to do it?

I found another solution online: http://clicknathan.com/web-design/customizing-wootickets-for-events-calendar/
and we tried it, but I think it no longer works because of the way Woocommerce started processing orders in 3.2.

Appreciate the help!

[Gustavo Bordoni]

Hi Adam,

Thanks for reaching out to us here on our support forums.

Can you link me which was the solution that Barry provided you? Then I can try it locally and see why it’s not working anymore.

my Best Regards,

[James O’Sullivan]

Give this snippet here a try in your functions.php file. What it does is auto complete a transaction for a virtual product in woocommerce and tickets are virtual products so should work well here. Let me know if it helps.

// Automatically complete orders of virtual products only
add_filter( 'woocommerce_payment_complete_order_status', 'virtual_order_payment_complete_order_status', 10, 2 );

function virtual_order_payment_complete_order_status( $order_status, $order_id ) {
  $order = new WC_Order( $order_id );

  if ( 'processing' == $order_status &&
       ( 'on-hold' == $order->status || 'pending' == $order->status || 'failed' == $order->status ) ) {

    $virtual_order = null;

    if ( count( $order->get_items() ) > 0 ) {

      foreach( $order->get_items() as $item ) {

        if ( 'line_item' == $item['type'] ) {

          $_product = $order->get_product_from_item( $item );

          if ( ! $_product->is_virtual() ) {
            // once we've found one non-virtual product we know we're done, break out of the loop
            $virtual_order = false;
            break;
          } else {
            $virtual_order = true;
          }
        }
      }
    }

    // virtual order, mark as completed
    if ( $virtual_order ) {
      return 'completed';
    }
  }

  // non-virtual order, return original status
  return $order_status;
}

[niggo]

The plugin “WooCommerce – Autocomplete Order” does exactly what you want.

[Gustavo Bordoni]

I’ve tested Niggo’s solution on my LocalHost and It does solve this problem. Adam, can you check if that solves your issue?

My best Regards,

[adambowie]

Thanks guys. I tried installing Woocommerce Autocomplete Orders but it did not work – although it may be because I am running 4.1.

I will test Niggo’s solution now and update the thread once I do. Thank you both!

[Gustavo Bordoni]

Hi Adam,

Do you have any news on the Niggo’s solution? If you don’t let me know and we can try to wrap this issue.

My Best Regards,

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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