Attendees not being logged

[Tim]

I have everything set up so and working fine to be able to go through the events plugin and purchase an event. This then shows in woocommerce as a new order and the stock level goes down, however this is not showing in the list of attendees in the event?

In addition to this, the customer is at no time asked what the names of the attendees are. Is there a way to collect this information so that if a customer is buying 3 event tickets that they would need to provide 3 names for them?

[Tim]

.

[Barry]

Hi Tim,

Can you confirm that the relevant orders are having their status changed to Completed – often that is something that has to be done manually and is required before the purchase is reflected in the attendee list.

In addition to this, the customer is at no time asked what the names of the attendees are. Is there a way to collect this information so that if a customer is buying 3 event tickets that they would need to provide 3 names for them?

WooTickets doesn’t support this, it is a simple ticketing solution rather than a comprehensive event management system (and most comparable ticketing solutions we have looked at would not do this either).

However, take a look at the following thread and the solution J-P devised which I believe you can still download from his website, that mey be of interest here:

Adding extra names when multiple tickets are purchased

[Barry]

Hi Tim – did you need any further help here / does J-P’s solution work for you?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts