Attendees list not showing names of attendees

[Niko]

Hi there,

Our customer is using Events Calendar and has been more than happy with it. Unfortunately, after the latest update the Attendees list doesn’t show the attendees name anymore. The email which is sent shows only ticket number and other unrelated information. Our customers attendees list’s used to contain information about the buyer and various information about the buyers dog.

Is there any way to fix this back to as it used to be?

Any help greatly appreciated!

Currently using Events Calendar + WooCommerce Tickets

Niko

[Brook]

Howdy Niko!

Thanks for reaching out about this. The missing info is definitely a bug, and one we’re working to patch. Sorry for the inconvenience. 🙁

This is looking like it will be patched in 4.1.1 if everything goes according to plan, and that plan is to release in under 2 weeks. If you need a more immediate fix you might downgrade to 4.0.7 for now.

Does that answer your question?

Cheers!

– Brook

[Niko]

Hi,

Thanks for the reply, we’ll wait for the next update!

Cheers!

Niko

[Brook]

Excellent. We’ll post back once the update is ready. Thanks for your understanding!

• Brook

[Geoff]

Hey Niko,

Just wanted to follow up and let you know that we released version 4.1.1 last night and it included a fix for this issue. Please update to the latest version if you haven’t already and do let us know if you continue to see any issues from there. 🙂

Cheers and thanks for your patience while we worked on this!

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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