Attendee value in Events Listing Admin not being updated

[JO-Anne Brenner]

I created multiple events with $0.00 tickets and additional attendee fields.
I have had several students register for the events.
I receive an email confirmation and when I can view a detailed attendee list for each event successfully.

However, in the admin, where there is a list of all my events, the column that should reflect the number of attendees for each for each event still shows as zero, despite the fact that when I click on the attendees link for that event, I can see the registered students

Also, I have previous events which display the number of attendees in that column accurately.

It’s important because I need to review the summary of all 5 courses together so I can see the current status of the overall event.

Thoughts?

Thanks!

[Victor]

Hi JO-Anne!

Thanks for getting in touch with us!

Unfortunately, we are already aware of that issue which makes the number of attendees not being correct.

I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[JO-Anne Brenner]

This is great news!
I updated the files and have a partial success.

Admin now shows the correct qty purchased for all my events (yay!!!)

Unfortunately, the percentage variable is incorrect for some of my events.
For example most events say 100% when they are full and all tickets have been sold.
or 20% when 2 of 10 tickets have been sold.

However, a few of my events will show 100% when only 2 of the 10 tickets are sold etc.

Thanks much for the progress,
Jo-Anne

[Victor]

Hi Jo-Anne!

Thanks for confirming that the fix works for you.

As for the percentage issue, I’m not able to reproduce on my end. Could you please share with us, in a private reply if you’d like, a screenshot of the ticket editor when editing one of those events you are having problems with?

I need to see the tickets for that event so I can try to reproduce the exact same scenario.

Also, please share with us the link to that event so we can have as reference.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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